ba8bf9cd75
Includes the cooldown keying finding (per-event-type only; fixed narrowly with a tier suffix), the 180s grace window derivation, and the end-to-end event evidence with its control: the new type 200s, a bogus type 400s, and notification_log shows one operator row and zero customer rows.
119 lines
8.3 KiB
Markdown
119 lines
8.3 KiB
Markdown
# REPORT — R-97: a failing backup is HEARD, and stops blaming the apps (v0.177.0) (2026-07-27)
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**Overwritten** per the standing rule. Controller **v0.176.0 → v0.177.0**; **hub v0.77.0 → v0.78.0**
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(required — the controller emits event types the hub must allowlist). **MinAgent unchanged.**
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## Part 0 — ops
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| Item | Result |
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|---|---|
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| **0.1 swap on ep0** | **4 GiB live and persistent.** `swapon --show` → `/swapfile file 4G`; `free -h` → `Swap: 4.0Gi`. Persistence verified **without rebooting**: `systemd-fstab-generator` produced `swapfile.swap` (`RequiredBy=swap.target`, `is-enabled: generated`, `ActiveState=active`), and `findmnt --verify --fstab` → **0 parse errors, 0 errors**. `vm.swappiness` **unchanged at the default 60** — no sysctl override added. Done ahead of Sunday's first-ever GC. |
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| **0.2 R-95 mitigation** | **Snapshot plan IS set** on `storage-box-pool-1` (611714): `{"max_snapshots":7,"minute":0,"hour":0,"day_of_week":null,"day_of_month":null}` → **daily at 00:00, keep 7**. But **0 snapshots exist and `size_snapshots=0`** — it is ARMED, not yet PROVEN; the first fires tonight. The **root exposure remains open**: subaccounts are still `readonly=False` and `restic forget --prune` still runs from the box. |
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| **0.3 R-91 gate** | **NOT satisfied — do not delete.** demo-felhom's newest offsite snapshot is still `2026-07-26T12:21:48Z`, i.e. **before** the volume migration (attached 2026-07-27 06:29:40 UTC). demo-hp has two post-migration (07-27 08:25:47Z, 09:37:29Z). `/srv/pbs-felhom` remains 13 G. |
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| **0.4 residue** | Removed `/root/.ssh/known_hosts.pre-storagebox.bak` and stripped the 3 `u629193` lines from `/root/.bash_history` (0 remaining). `CONTEXT.md` corrected: the datastore is `/mnt/pbs-datastore`, not `/srv/pbs-felhom`. |
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| **0.4 R-88 watcher** | **The first in-window scheduled backup has NOT landed, and could not have.** The window is 02:30–06:30 UTC and the fix deployed at 14:23 UTC, so the next opportunity is 2026-07-28. Last vzdump of any kind: the incident's `07:13:06Z FAIL`. This is **timing, not health** — reporting it as "quiet therefore fine" would be the absent-log-line fallacy the new rule 3 forbids. |
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## The cooldown keying finding
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**Per-event-type only, and it would have masked one tier with the other.** `dispatcher.go:233` keyed
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the operator cooldown `customerID + ":" + eventType` with a hardcoded 1 h window. Correct for an event
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describing ONE thing; wrong for one describing ONE TIER when a box has two — `felhom-pbs` failing at
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09:00 would swallow `local` failing at 09:20 for the rest of the hour.
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Two clarifications that changed the fix's shape:
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- it gates the **email only** — `SaveEvent` runs before dispatch, so both events are always stored;
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- widening the key for **everything** would be a flood, not a fix (one hourly `app_start_failed`
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becomes one per app).
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So the fix is **narrow**: `cooldownTierSuffix` appends `:<tier>` **only when the event details carry a
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`tier`**. No existing event type's behaviour changes. Pinned by `TestCooldownTierSuffix_EmptyForEverythingElse`.
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## The grace window (Part 2)
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**`quiesceAlarmGrace = 180 s`**, derived rather than picked round:
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- the **deploy flow already allows 120 s** for a stack to come up healthy — the project's own existing
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answer to "how long is too long";
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- the slowest catalog healthcheck `start_period` is **Mealie's 60 s**, after which a couple of check
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intervals must still elapse before a verdict means anything.
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180 s clears both with margin, and is deliberately not longer: the app-state scan runs on its own
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cadence, so a genuinely dead app alarms on the first scan after the window closes. The cost is a
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**bounded delay** in reporting a real failure, never its loss.
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**Why a cycle-keyed window and not a state test:** v0.164.0's filter is
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`IsDownState(st.State) && st.State != StateStopped` and suppresses *deliberately stopped* apps.
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BookStack alarmed because the third cycle caught it **mid-restart** — `starting`/`unhealthy`, not
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`StateStopped`. No state classification can distinguish "restarting because a backup stopped me" from
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"restarting because I keep crashing"; the distinguishing fact is that *we* stopped it, and we know it.
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Consumed at the **same single derivation point** (`classifyRunStates`) that computes both the banner
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dead-list and the notifier Down-set — still one place.
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## Tests — controller 27 pkg ok / hub 17 pkg ok, 0 failed; `build`/`vet`/`test` each rc=0, run separately, vet unpiped
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Controller +9 (8 quiesce + 1 wiring reachability); hub +8. Red-proofs observed and restored:
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| Scenario | Mutation | Observed failure |
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|---|---|---|
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| **C** | key the breaker on a constant (one global failure record) | `both tiers must be reported; got local=1 felhom-pbs=0 — one broken tier must not mask another` |
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| **E** | `SuppressedStacks` returns nil (pre-fix shape) | `R-97b: the apps we stopped for a backup must not be reported down; bookstack still alarmed` |
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| **F** | suppression never expires (permanent) | `CONTRACT VIOLATED: suppression must EXPIRE — bookstack is still suppressed 3m1s after the cycle; permanent suppression is a silent real alarm` |
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## The end-to-end event evidence
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**Induced deliberately, and it travelled.** A real `whole_guest_backup_failed` was POSTed from **inside
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guest 9201**, with the controller's own hub URL and API key, over the live `/api/v1/event` route — the
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exact path `PushEvent` uses. Message prefixed `[R-97a VERIFICATION - induced by Claude Code, NOT a real
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fault]`, details `{"tier":"felhom-pbs",...}`.
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```
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1. the new type → HTTP 200 {"ok":true}
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2. CONTROL: bogus type → HTTP 400 "Invalid event_type: whole_guest_backup_bogus"
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```
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The control matters: without it, a 200 is equally consistent with "my type is allowlisted" and "the
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gate is off". At the far end, from a **freshly copied** hub DB (mtime checked — a stale copy already
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produced one confident wrong answer today):
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```
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events: 2026-07-27 15:04:57 error whole_guest_backup_failed [R-97a VERIFICATION …]
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notification_log: 2026-07-27 15:04:58 whole_guest_backup_failed channel=operator status=sent
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OPERATOR rows: 1 CUSTOMER rows: 0
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```
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**Operator notified, customer not** — the operator-only property confirmed positively, not assumed.
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No storage target was altered and nothing was pointed at a dead endpoint, so nothing needed restoring.
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## Deployed
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- **hub v0.78.0** — GitOps: manifest bumped, ArgoCD hard-refresh + deliberate sync → `Synced`,
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rollout complete, pod image `felhom-hub:0.78.0`, startup clean. **Deployed FIRST**, so the
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controller never emits a type the hub would 400.
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- **controller v0.177.0** — demo-hp first, then demo-felhom; both `Up (healthy)`.
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Post-deploy on both boxes: **0 spurious suppression/backoff lines, 0 startup errors**, quiesce loop
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started, all app stacks up (10 on demo-felhom, 3 on demo-hp). The positive observable still lands —
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both tiers polled every 5 min with `200`s in `pveproxy/access.log`.
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## NOT yet live-validated
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- **The quiesce → notify link is UNIT-PROVEN ONLY.** The hub half is proven live end-to-end with a
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control (above), and the adapter's reachability is pinned by `TestQuiesceTierNotifierIsWired` — but
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no real quiesce failure has fired the seam on hardware, because inducing one means an app outage on
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a demo box. The join is proven by test + inspection, not observation.
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- **No R-88 backoff has ever armed on real hardware.** Both boxes are healthy, so the breaker's
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behaviour under a failing tier still rests on unit tests alone. Unchanged by this task.
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- **R-97b's suppression has never fired live** — it needs a real quiesce cycle, i.e. tomorrow's
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in-window backup at the earliest.
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- **The 180 s grace has not been measured against a real restart** on these boxes; it is derived from
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the deploy flow's 120 s and Mealie's 60 s, not observed.
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- **The snapshot plan (0.2) is armed but has taken 0 snapshots** — first one due tonight at 00:00.
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- **demo-felhom's first in-window scheduled backup** under v0.176.0/v0.177.0 lands 2026-07-28 at the
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earliest.
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## OPEN-ITEMS rows touched
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**Closed:** R-97 (both halves shipped) · R-96 (three standing rules committed to `CLAUDE.md`) ·
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R-90 (swap done; the CX33 rescale stays open as the durable fix).
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**Re-ranked:** R-95 split — mitigation ARMED (awaiting first snapshot), root exposure still READY.
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**Unchanged:** R-91 (gate not satisfied) · R-88b (agent wire change) · R-86 · R-87.
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