The 2026-08-04 row claimed "a customer's file survives a machine rebuild and comes back — the whole off-site story, end to end". Tonight's drill shows that holds for the declared-userdata leg of a drive-declaring app and for nothing else: the off-site restore has no named-volume leg (R-354), and refuses outright for the 40 apps that declare no data drive (R-356). Since that class keeps ALL its data in named volumes, the end-to-end story is unproven there and disproven for the volume leg generally. The escrow/key half of the row is untouched and still stands. STATUS.md also corrects the fleet pair it still named (0.214.0/0.129.0 -> 0.217.0/0.130.0) and records that demo-hp's off-site had been silent since 9 August.
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STATUS — what works, what's broken, what's next
Updated 2026-08-21 (night — the backup holds the data; the off-site RESTORE is what loses it).
A view, not a source.
documentation/backlog/OPEN-ITEMS.mdis the authority; this page restates part of it in plain words, and nothing may exist only here. Items, not paragraphs. One screen. If it does not fit, it belongs in the register instead.
Waiting on you
Nothing. All three questions that stood here were answered on 12–13 August and have moved to Decided below. A decided question left in the deciding list is how a person loses track of what is actually waiting.
Decided — and what would reopen each
A decision with no trigger becomes a permanent silence, so each one names what would make us look again.
- Getting old backups back yourself: NOT BUILT, deliberately. A customer in that position is a support conversation, and we can do it by hand. Reopens if: a real customer actually asks — one request from a person who is not us. (register: R-312)
- The unopenable old copy on
demo-felhom: KEPT, as a test fixture. Not for sentiment: it is the only state in existence where a set-aside store is present and cannot be opened, which is the case any future handling of lost backups has to face honestly. Delete it when: that work ships, or is abandoned. Until then it is a fixture, not an accumulation. (register: R-313) - A machine in two kinds of trouble says both things: LEFT AS IT IS. Its real-world likelihood is unknown, and hiding one card risks hiding a real second failure. Reopens if: it is observed happening outside a constructed test. (register: R-303)
What works
Both demo machines are home, healthy and reporting on the approved pair — controller 0.217.0, agent
0.130.0. On demo-hp the floor delivered it unaided on 21 August: 0.216.0 → 0.217.0, 17 seconds
from the operator pressing save to the new controller reporting healthy, with no customer action.
Off-site is credentialed on demo-hp, its repository opens with the machine's own key, and
restic check over the whole store reports no errors. drill-r50 is reverted to virgin, powered
off. demo-hp was reinstalled on 21 August and its off-site backup had been silent since 9 August
— the rebuild lost the off-site target, and after that was healed every per-app off-site switch was
still off, so the nightly run reported "backup OK" having backed up nothing. Both are on again.
What the fleet actually is, because two summaries have now been misread: the hub holds five
customer records and three machines. The machines are demo-felhom and demo-hp (both ours, both
disposable) and drill-r50 (a nested drill VM on DooPlex, reverted and powered off). peti-felhom
is a real machine we have not heard from since 15 July and has no host record. tester-1 is a
record with no machine — created 13 August, no host, no backups, nothing to lose.
Shipped
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The system now tells you when it cannot see the off-site copies (R-339). Until today, a completely dead off-site store and a perfectly healthy one looked identical to you — the checks only ever watched how full a store was getting, and a failed reading was written to a log nobody reads. That is why Monday's nine-and-a-half-hour outage reached you only by accident, through the weekly backup that happened to fall inside it. After about half an hour of being unable to see a store you now get a mail, repeated hourly while it lasts, and one all-clear when it comes back. Caveat worth knowing: this watches whether the machine answers at all — it would not have caught Monday's exact fault, which was one service wedged while the machine stayed healthy. That second check is written down as the next step.
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The auto-update floor is current again (R-343). You raised it to today's version this afternoon. It was not left behind by accident — our own rule says the floor is raised last, after the image is vouched, because it acts within seconds. It did: one machine updated itself nine seconds later and came back up cleanly. Worth knowing that raising it is a fleet action, not paperwork.
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A dated check can no longer be quietly missed (R-341). When we write "measure this again on the 19th", that date is now read by the build system, and a push is refused once it passes. It is not a reminder service — it speaks on the next push, not on the day — and that limit is written into the check itself.
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A new machine installed today finally gets today's software (R-334, closed). The pre-built image had been two releases behind since the 14th — anyone installing would have received a version missing last week's disk-warning fix and the follow-up that corrected it. A fresh image was baked and published, and you vouched it, which was the half that could not be done without you. The build system is green again for the first time since 14 August, so the failure mail should stop. The running machines were not touched: this only ever affected new installs.
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Last night's two backup alarms were real, and are fixed (R-336). Both machines failed their off-site backup at 04:30; neither machine was at fault. The off-site box in Germany had run out of one internal resource and, while looking perfectly healthy from outside, was accepting no connections at all — for 9½ hours. Restarted, given a ceiling 64× higher, and both missed backups were re-run the same morning and are on the off-site box. Nothing was lost and nothing was skipped: the daily copies on the machines themselves were never affected, and the off-site copy is weekly, so exactly one attempt fell in the window. The underlying cause — we ask that box a question about once a second, all day — is filed and not yet fixed; the raised ceiling buys under a year on the corrected measurement, not a cure.
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The removal now genuinely reverses the installation (R-316,
installer-v1.28.0published). The second reinstall used to hit our own leftover; it was watched failing on the cycle that actually fails, then watched passing. -
A correct recovery code is no longer called wrong (R-311, three components). If a customer types the code for an older set of backups, the machine now checks the packages we kept, recognises it, and says so: your code is correct, it belongs to an earlier package, we kept it, your current backups are fine, write to us. It deliberately promises no restore, because there is no button yet.
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The drive can be re-attached after a reinstall (R-280), and the orphan card and the countdown banner stop promising retrieval they cannot see is still true (R-294, R-299, R-302).
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One name per secret — now both halves (R-295). The dashboard code is „Beállító kód" everywhere, on the machine and in the hub's emails; „Visszaállító kód" is retired. It collided with the escrow „Helyreállítási kód" and cost a real code.
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The hub can see whether a machine's guest still has working networking (R-319, first reader built against R-264). A machine quietly repairing its own network over and over is now visible instead of being a green tick; a machine that does not report it is drawn as unknown, never as healthy.
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The third secret has its own name (R-323, on your ruling). The five-word phrase that proves an account owns the box being linked is „Tulajdonosi jelmondat". It was „Visszaállító jelszó" — one word from the name we retired last week, and false besides: it restores nothing. Five places, all in the hub; no machine touched.
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A machine we tell to be quiet is no longer reported as dead (R-321). It went stale, then down, then e-mailed you twice about a silence you asked for. It turned out to be two alarms, not one — the morning backup reminder had the same blind spot and is fixed with it.
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The hub's own words are under a guard (R-324). Every customer e-mail and the linking pages are now checked for a retired name, and the guard has been watched catching one, ignoring an explanation of one, and going quiet again.
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The countdown on
demo-felhomis cancelled on your ruling (R-307). Nothing was deleted.
Broken, or knowingly incomplete
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The off-site restore does not give back an app's Docker volume — and says it worked (R-354). Proven on
demo-hpon the night of 21 August with files we planted and hashed first. The data IS in the backup: the unit, the off-site snapshot and the verification folder all hold it, byte for byte, accented Hungarian filenames and all. The full off-site restore then puts back the user files and silently skips the volume, and tells the customer „5 fájl visszaállítva". For an app that keeps its files on a data drive the lost piece is its settings. For the 40 of our 53 apps that have no data drive, that volume IS all their data. The local restore does return it correctly — same tar, other code path. Nothing is lost off-site; the last step is what fails. (register: R-354) -
For those same 40 apps the off-site restore refuses outright, and the reason it gives is untrue (R-356). It says the app „nincs telepítve" — is not installed — about an app that is installed and running, then tells the customer to reinstall it "to the same place", which those apps give them no way to choose. This is what the OpenGist journey hit on the afternoon of 21 August before falling back to the local restore. (register: R-356)
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Paperless's database has never been in its backup (R-355). Its dump is written every night, is valid, has 72 tables — and lands in a folder named after an app that does not exist, on the wrong disk, where nothing sends it off-site and nothing restores it. Because the same wrong name is used when taking the "undo" copy before a restore, a restore of Paperless takes no undo at all and then tells the customer the app has no database. One app in 53 is affected. It is the document archive. (register: R-355)
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Nothing ever checks that the off-site store is still readable (R-359). Not the controller, not the agent. We find out at restore time. A deliberately corrupted copy was detected instantly by the standard tool — which we never run. (register: R-359)
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We interrogate the off-site box about once a second (R-336). Roughly 85,000 questions a day, for a box we actually write to once a week. That volume is what turned a slow internal leak into last night's outage in a fortnight. The higher ceiling makes it rare, not impossible — the leak itself is untouched. The honest health check is the resource count climbing, not the absence of an alarm. Corrected later the same morning: my first estimate of how fast it leaks was too optimistic by about 2.5× — measured properly it is under a year to the new ceiling, not two years. A deadline, not a comfort.
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The leak is OURS, not Proxmox's, and asking fewer questions would not have fixed it (R-344, found 2026-08-20). We finally looked at who was on the other end of the stuck connections. Every single one belongs to our own agent on the two demo machines — it opens a connection to the off-site box on each 15-minute cycle and never closes it, and neither does the box. The two Proxmox pollers that make 99.5% of the traffic leak nothing at all. So the plan recorded under R-336 — turn the question rate down, then watch the count stop climbing — would have changed nothing and looked like a failed fix. The count still says about a year to the ceiling. Nothing is broken today; this is a deadline we now know where to aim at. (register: R-344, and R-336 re-ranked)
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FIXED the same day, and proven on the machines (R-344). One line of our code: the agent had the idle-connection timer switched off, so nothing ever retired the connections it abandoned. Turning it back on to the standard 90 seconds fixed it. The proof cost nothing clever: we put the fix on one machine and left the other alone, and in the same hour the untouched one leaked 4 more connections while the fixed one leaked none — with both doing exactly the same four rounds of work. The off-site box is back to 17 open connections, its normal resting number, down from 415. All of the built-up connections released themselves when the agents restarted; the off-site box was only ever read from, never touched. (register: R-344)
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PUBLISHED the same day, on your word (R-347, closed). Agent 0.130.0 is released, and the hub now hands it to any new machine. Both demo machines run the exact published copy. Nothing else on that screen was changed — in particular the controller floor was left alone, and the "minimum agent" setting too, because raising that would have stopped machines getting updates rather than helping them.
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Two things the release itself turned up. (1) The machines were briefly running a different build of the same version number — harmless here, but nothing in the system would ever have noticed, because everything compares the version name. Now corrected, and filed so it cannot repeat (R-349). (2) I printed the hub password into my own session log while confirming the change (R-350). It is not in git and not in any saved file — but it is in the log on this machine. Changing it is your call; I can do it without ever showing the new one. Ask and I will.
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The off-site box was updated, and it did not help — as expected (R-341). On your ruling we installed the newer backup software for the practice, having first read its release notes and found nothing about the fault we have. The update went cleanly and everything works, but the leak behaves exactly as before, which is the result the release notes predicted. Two dated checks are booked — 19 August and 25 August — because half an hour of watching cannot honestly settle it.
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One machine's status took several minutes to admit a backup had worked (R-337).
demo-hpwas still showing this morning's failure for four minutes after the copy was safely on the off-site box;demo-felhomupdated in under a minute. It corrected itself and both machines now read correctly, so this is a note to watch, not something broken — but during the repair it looked briefly like a second fault, which is the reason it is written down. -
demo-hpis not set up the way our own notes say it is (R-338). Our inventory records both machines as moved onto the isolated internal link last July.demo-felhomwas;demo-hpwas not — its control channel is still bound to the ordinary home network, which is exactly what that change existed to stop. The machine works; the page is wrong, and it misled this session by an hour. Your call which one to correct. -
Peti's machine has no recovery route at all — see the
PETIrow. This is a real machine belonging to a real person, not one of ours and not a record: it reported to the hub for four and a half months and has been silent since 15 July, when its host record was deleted. There is no key, no off-site copy and no local backup. If that drive fails, everything on it is lost. First act of the visit: copy the ~3.6 GB off before anything is reinstalled — it is currently the only copy in existence. Whether it stays parked is your call and is deliberately left open. -
Kept backups can be opened — but still only by us (R-304 partly closed, R-312 decided-not-built). Today the honest answer is "your code is right, write to us" — and we can.
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The agent picks dnsmasq by looking at a file another package owns (R-317). The box installs fine; only LAN name resolution goes missing, and quietly. One line, deliberately not taken tonight.
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The storage page has its own separate reason for showing an empty list (R-298), untouched.
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Three more facts the machines send still have no reader (R-264): a staged-but-unapplied agent update, how deep a restore test actually went, and the two backup-integrity timestamps. Five others are now recorded as deliberately unread, which is honest rather than fixed.
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Two thirds of the standing picture is still unproven, and now you can ask (R-326).
python3 scripts/unproven.pylists it: of 55 claims, 23 are walked and 32 are not — and of those 32, only 6 point at an evidence document. The "nine" I have been repeating was wrong: nine is how many claims the 9 August review lowered, which is a different question. -
The picture still describes one defect we have since fixed twice (R-327) — the naming claim. Its status may only be raised after the capability map moves first, which is a separate judgement.
Working on next
One decision is waiting for you: whether to publish agent 0.130.0 so machines other than the two demo boxes get the fix (R-347). It needs the artifact screen, which only you can drive. After that: the three remaining R-264 readers, now that one has been built and we know what one costs; R-317 (one line in the agent); R-327 (decide what the naming claim's status should be); then the 2026-08-09 batch (R-279 … R-292), still untriaged against everything since.