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Recovery code
1. Checking the requirements
Checking…
2. Important to know
The recovery code is the last key to your backups. It appears exactly once — the system
stores it nowhere, and Felhom does not know it either. If the server is destroyed, the remote backups can be restored ONLY
with this code. Write it on paper or keep it in a password manager — but do NOT keep it on this
server.
When you create a new code, the earlier code stops working for future backups; for the existing
backup history it stays valid.
3. Confirmation
4. Creation
Creating the code… (usually a few seconds)
5. The recovery code
The code can be shown exactly once. Have paper and a pen ready before you press the button.
This is now the live recovery code — the earlier code is no longer valid. Save it now: the code cannot be shown again.
6. Check
The words do not match — check the code you wrote down.
7. Finish
What happens next? The recovery code is ready, and the system sends it to the central system for confirmation — usually a few seconds, at most 15 minutes. Until then the Remote backup page shows „waiting for confirmation"; after the confirmation the first remote backup can start.
The code was created but not shown — for security it cannot be requested again.
Start the process again: the new code replaces the old one.
Start again